This Privacy Notice explains how LUXHUB SA (“LUXHUB”, “we”, “us” or ”our”) collects,
uses, shares and otherwise processes your Personal Data in connection with your
relationship with us as our client, acting for a client or being generally interested in
our services and our publications in accordance with applicable data privacy laws and
the General Data Protection Regulation 2016/679 (“GDPR”) which is applicable as of 25
We control the ways your Personal Data are collected and the purposes for which we use
your Personal Data acting as “data controller” for the purposes of the GDPR.
2. Personal data we collect about
When using the term “Personal Data” in our Privacy Notice, we mean information that
relates to you and allows us to identify you, either directly or in combination with
other information that we may hold. Your personal data may include for example your
name, your contact details or information on how you interact with us.
We will process your Personal Data if and to the extent applicable law provides a lawful
basis for us to do so.
We will therefore process your Personal Data only:
if you have consented to us doing so
if we need it to perform the contract we have entered into with you, or
if we need it to comply with a legal obligation, or
if we (or a third party) have a legitimate interest which is not overridden by your
interests or fundamental rights and freedoms. Such legitimate interests will be the
provision of services by us, administrative or operational processes and direct
Categories of data we collect
Personal identification data :
Name and surname, Title, Postal and/or e-mail address, Phone numbers, Passport / ID card,
TIN, Date of birth, Salutation (Mr / Mrs / Ms).
Professional information :
Job title, Department and name of organization, Professional postal and/or e-mail
address, Professional phone numbers.
Sensitive personal data
In the course of providing services to you, we may collect information that could reveal
your racial or ethnic origin or conviction of criminal offences. Such information is
considered “sensitive personal data” under the GDPR. We only collect this information in
the case you have given your explicit consent, it is necessary according to legal
obligations, or you have deliberately made it public.
By providing any sensitive personal data you explicitly agree that we may collect and use
it in order to provide our services and in accordance with this Privacy Notice.
If you do not allow us to process any sensitive personal data, this may lead to us being
unable to provide all or parts of the services that you have requested from us.
3. How and why we use your Personal
We use your Personal Data for the following purposes:
To provide our services to you
To communicate with you and manage our relationship with you
To personalize and improve your customer experience
To improve our services, fulfil our administrative purposes and protect our business
To comply with our legal obligations
We will only use your Personal Data for the purposes for which we collected it and which
we informed you about, unless we reasonably consider that we need to use it for another
reason which is compatible with the original purpose. If we need to use your Personal
Data for an unrelated purpose, we will notify you and we will explain the legal basis
which allows us to do so.
When you visit this website, cookies may be automatically installed and temporarily saved
in your computer in order to make it easier for you to navigate around our site. Cookies
do not enable us to identify you, but are used to record information about the pages you
have viewed on our website, the date and time of your visit to the site, etc.
To manage your cookies you can visit the help page of your web browser:
This website uses Google Analytics, a web analytics service provided by Google, Inc.
The information generated by the cookie about your use of this website (including
your IP address) will be transmitted to a Google server and stored there.
Google will use this information for the purpose of evaluating your use of the
website, compiling reports on website activities for website operators and providing
other services relating to website activity and internet usage.
Google may also transfer this information to third parties where this is required by
law or insofar as third parties process this data on behalf of Google. Google will
never associate your IP address with any other data held by Google.
You may refuse the installation of cookies by selecting the appropriate settings on
your browser; however please note that if you do so you may not be able to use the
full functionality of this website. By using this website you consent to the
processing by Google of data relating to you in the manner and for the purposes
You also have the right to lodge a complaint at any time with the National Commission for
Data Protection (“CNPD”), the Luxembourg supervisory authority for data protection
issues, or, as the case may be, any other competent supervisory authority of an EU
6. Security of your Personal
We are committed to taking appropriate technical and organisational measures to protect
your Personal Data against unauthorised or unlawful processing and against accidental
loss, destruction or damage.
With the exception of data collected by Google Analytics (4.1), all your Personal Data in
electronic format will be stored within the European Union. Any Personal Data in
physical form will be kept in a secure location at our premises in Luxembourg.
7. Retention period
We will only retain your Personal Data for as long as we need it in order to fulfil the
purposes for which it was collected and processed, including for the purposes of
satisfying any legal, regulatory, accounting or reporting requirements.
In some circumstances we may anonymise your Personal Data so that it can no longer be
associated with you, in which case it is no longer considered as Personal Data. Upon
expiry of the applicable retention period we will securely destroy your Personal Data in
accordance with applicable laws and regulations.
8. Sharing your Personal Data
Please note that we may use or disclose Personal Data if we are required by law to do so
or if we reasonably believe that use or disclosure is necessary to protect our rights
and/or to comply with judicial or regulatory proceedings, a court order or other legal
You will in general not have to pay a fee to exercise any of your individual rights
mentioned in this Privacy Notice. However, we may charge a reasonable fee if your
request to exercise your individual rights is manifestly unfounded or excessive.
Alternatively, we may refuse to comply with the request in such circumstances.
10. Updates to our Privacy
We reserve the right to update this privacy notice at any time, and we will make an
updated copy of such privacy notice publicly available.
11. Contact information
If you have any concerns or require any further information, please do not hesitate to
contact us at firstname.lastname@example.org
or send your request to the following address:
LUXHUB Attn. DATA PROTECTION
155 rue du Kiem, L-1030 Strassen